StayGentic | AI Guest Concierge & Property Finder for UK Holiday Let Agencies
Holiday Let Agencies & Cottage Owners

For Holiday
Let Agencies

AI guest concierge & smart property finder for cottage owners and agencies managing multiple properties.

I manage holiday lets
StayGentic for Holiday Lets
Independent Hotels & Boutique Properties

For Hotels &
Hospitality

24/7 AI front desk for independent hotels, boutique properties and hotel groups of any size.

I run a hotel
StayGentic for Hotels
SG
StayGentic
AI Guest Technology for UK Holiday Lets & Hospitality

Your Guests Deserve
Instant Answers.
Your Holiday Let
Deserves Every Booking.

StayGentic gives UK holiday let agencies, cottage owners and hotels two powerful tools: a 24/7 AI guest concierge that answers every enquiry instantly, and an intelligent property finder that turns website visitors into confirmed direct bookings.

📞 Click “Try StayGentic” to hear your AI concierge live, exactly as your guests experience it.

Setup in days, not months | No technical knowledge needed | UK hospitality specialists
Holiday Let Agencies Cottage Owners Boutique Hotels Holiday Parks Serviced Apartments 24/7 Guest Support Smart Property Matching Holiday Let Agencies Cottage Owners Boutique Hotels Holiday Parks Serviced Apartments 24/7 Guest Support Smart Property Matching
Luxury British holiday cottage
The Challenge

Running a property portfolio
shouldn’t mean being on call
around the clock.

Yet for most holiday let agencies, cottage owners and hotel operators, that is exactly what it feels like. Guest enquiries arrive at all hours, booking opportunities are missed overnight, and your team spends hours answering the same questions every single week.

  • Calls and messages going unanswered evenings and weekends
  • Guests booking elsewhere because nobody replied in time
  • Staff time consumed by the same repetitive questions every stay
  • Website visitors who cannot find the right property and simply leave
  • National agencies investing in technology that keeps their guests on their platforms, not yours

“The largest national booking agencies are trialling smart search tools designed to keep guests on their own platforms. Independent owners and agencies need the same capability now, or risk losing even more bookings.”

The StayGentic Platform

One Platform. Two Powerful Tools.
Every Booking Captured.

Choose the solution that fits your operation, or combine both for complete coverage of every guest interaction.

01

StayGentic Concierge

24/7 Guest Support

A round-the-clock guest assistant that answers every call, message and enquiry instantly. No extra staff. No missed calls. No more evenings interrupted by questions you have answered a hundred times before.

Works beautifully for any size portfolio, from a single cottage to a large agency.

Explore Concierge →
02

StayGentic Finder

Smart Property Matching

An intelligent property matcher that sits on your website and guides visitors to the perfect property. Guests describe what they want and Finder surfaces the best matches instantly.

Particularly powerful for agencies and owners with two or more properties.

Explore Finder →
StayGentic Concierge

Every Guest Question
Answered. Every Time.
Even at 2am.

Your guests do not wait. Your phone should not ring. StayGentic Concierge handles every inbound call, chat and message automatically, giving accurate, helpful answers in the tone of your brand, around the clock, every day of the year.

📞

AI Voice Calls

Guests call your existing number and speak naturally. Concierge answers instantly, day or night, 365 days a year.

💬

24/7 Live Chat

A website chat that never goes offline. Guests get answers in seconds, not hours, even over Christmas and bank holidays.

📲

Automated Messaging

Check-in instructions, mid-stay messages and check-out reminders sent automatically at exactly the right time.

Review Requests

Requests reviews at the perfect moment after every stay. Consistently grows your 5-star rating without any manual effort.

🗺

Local Knowledge

Parking, Wi-Fi, house rules, local recommendations. All answered accurately from your property data, instantly.

📥

Unified Inbox

Every call, chat and message in one dashboard. Your team sees everything and can jump in at any time.

Luxury holiday property
90%Fewer guest interruptions
40hrsSaved every month
<5sAverage response time
5★Consistent review uplift
StayGentic Finder

Stop Losing Visitors
Who Cannot Find
What They Want.

Most property websites present guests with a list of filters and hope for the best. Guests scroll, get overwhelmed and leave. StayGentic Finder changes that completely.

Guests simply type or speak what they are looking for. Finder understands exactly what they mean, instantly matches them to the right properties and guides them towards booking, without them ever leaving your site.

1

Guest Describes

They type or say exactly what they want. Natural language. No complicated filters.

2

Finder Matches

Searches your entire portfolio instantly and surfaces the best matches with helpful reasoning.

3

Guest Books

Finder presents the right options and guides the guest towards booking on your site, direct with you.

StayGentic Finder interface
Keeps guests on your siteNot on a national agency platform. Direct bookings. Your revenue.

The largest national agencies are trialling smart search tools designed to keep guests on their platforms. StayGentic Finder gives independent owners and agencies the same capability, but it keeps guests on your site.

Who It’s For

Built for Every Kind of
UK Holiday Let Operator.

British countrysideAgencies

Holiday Let Agencies

You manage dozens or hundreds of properties on behalf of owners. Guest expectations are rising, your team is stretched and national platforms are investing in technology you have not had access to. Until now.

Luxury cottageCottage Owners

Multi-Property Owners

You have built a portfolio of properties and you are proud of them. But managing guest communications across all of them is consuming your evenings and weekends. StayGentic handles the guest side so you do not have to.

Luxury British hotelHotels and Parks

Hotels and Holiday Parks

Your guests expect instant answers and a seamless booking experience. StayGentic delivers five-star service around the clock, without increasing your headcount or your stress levels.

The Difference

Before StayGentic.
After StayGentic.

Two very different ways to run a hospitality business. One is exhausting. The other runs itself.

😣
Without StayGentic
Reactive. Exhausting. Costly.
  • Enquiries go unanswered evenings and weekends
  • Guests book elsewhere because nobody replied in time
  • Staff answer the same questions every single week
  • Website visitors leave without finding what they want
  • Peak season means your team is overwhelmed
  • Reviews inconsistent and easily forgotten
With StayGentic
Effortless. Reliable. Profitable.
  • Every enquiry answered instantly, 24 hours a day
  • Bookings captured before guests look elsewhere
  • Repetitive questions handled automatically, every time
  • Finder guides visitors to the right property and booking
  • Peak season handled without adding a single staff member
  • 5-star reviews collected automatically after every stay

The difference is immediate. Most operators notice the change within the first week.

Return on Investment

See what StayGentic saves your business.

Adjust the sliders to match your operation. Your numbers update in real time.

Your operation
Number of properties 30
Hours on guest comms per week 10 hrs
Hourly staff cost £15/hr
Missed bookings per month 3
Average booking value £350
StayGentic Bundle cost £1,050/mo
Estimated monthly return £3,150

After StayGentic costs. Based on time saved and bookings recovered.

Time saved40 hrsper month
Staff cost saved£600per month
Bookings recovered £1,050 3 missed bookings at £350 avg
Monthly ROI300%return on cost
Payback period10 daysto cover monthly cost

Estimates based on operator averages. Actual results vary by portfolio size, operation type and season. Most operators report time savings within the first week.

Pricing

Simple pricing. Scales with your portfolio.

Start with one product or take both. Rates decrease as your portfolio grows, no long-term contracts.

Concierge
24/7 Guest Support
From
£25
per property / month
Finder
Smart Property Matching
From
£15
per property / month
Get a clear, tailored quote on your free 15-minute demo.
⚡ Rates reduce as your portfolio grows  ·  Onboarding from £495 one-time  ·  No contracts  ·  Live in 48 hours
Real Results

What Operators Experience
After Switching to StayGentic.

90%Fewer guest interruptions
40hrsSaved every month
<5sAverage response time
5★Consistent review uplift
24/7Always on, every day
Why StayGentic

The Smarter Choice
for UK Hospitality.

Built from the ground up for the way UK holiday lets and hospitality businesses actually work.

01

Purpose-Built for UK Hospitality

Not a generic chatbot bolted onto a hotel template. Every feature and every conversation flow is designed around how UK short-lets, cottage agencies and hotels actually operate.

02

Direct Bookings. Your Revenue.

Every booking StayGentic helps capture goes directly to you, not to a platform taking a 15% commission. Finder keeps guests on your site. Concierge converts enquiries before they drift elsewhere.

03

Any Size Portfolio

One property or five hundred. StayGentic scales with your business.

04

Live in 48 Hours

Our team handles the full setup. Most operators are live within two days.

05

Fraction of a Staff Cost

No HR, no sick days, no training. Available every hour without complaint.

06

One Platform

Concierge and Finder in one place. No juggling two suppliers or two invoices.

The technology the big agencies are investing in is now available to every independent operator in the UK. You do not need their scale to benefit from it.

Evan Davies, Founder, StayGentic
Where StayGentic Began

The Property That
Built StayGentic.

West Wales · Private Woodland Retreat · Carmarthenshire

G
Graigwood Lodge
Founder’s Property · Carmarthenshire, West Wales

“I was answering the same questions every week, check-in times, parking, what to do nearby. I loved hosting but the constant messages were exhausting, especially at weekends when I just wanted to switch off.”

StayGentic was built because of a problem our founder experienced first-hand. Graigwood Lodge — a private woodland retreat in Carmarthenshire, West Wales — is where every feature was tested, refined and proven before we ever offered it to anyone else. It is the reason StayGentic exists.

The lodge had built a genuine five-star reputation on Airbnb, but managing guest communications was consuming evenings and weekends. StayGentic Concierge was the solution built to fix it. Within the first week of going live, out-of-hours messages dropped by over 80% — and the results below are what followed.

Results After 60 Days

80%Drop in out-of-hours messages
100%Enquiries answered instantly
3New 5★ reviews, first month
15hrsSaved per month on comms

“The voice AI on the website was the moment it clicked. Guests can actually speak to it and get answers straight away. It feels like having a proper front desk, without any of the cost.”

Evan Davies, Founder — StayGentic · Graigwood Lodge, West Wales
★★★★★

“We had a question at 10pm about nearby restaurants. Got a brilliant answer within seconds. Didn’t feel like a bot at all, just really helpful.”

Airbnb Guest · Autumn Stay
★★★★★

“Check-in instructions came through automatically, everything we needed, perfectly timed. The whole arrival was completely seamless.”

Direct Guest · Weekend Break
★★★★★

“Asked a few questions through the website chat before booking. Every answer was instant and accurate. Gave me total confidence to book direct.”

Repeat Guest · West Wales Stay

Graigwood Lodge is where we proved the concept. Your property is where we prove it for you.

⚡ Limited onboarding slots available each month.

Common Questions

Everything UK Holiday Let
Operators Ask Us.

Yes. Holiday let guests call your existing number and speak naturally with the AI concierge. It handles the full conversation, gives accurate answers from your property data and escalates anything complex to your team when needed, 24 hours a day, 365 days a year.

Concierge is designed to sound like a warm, professional front desk assistant. Most guests simply experience fast, helpful service. You can be transparent about how it works if you prefer, many operators are.

Concierge can instantly route calls and messages to you or your team at any time. You stay in full control and can jump in whenever you choose. Nothing gets missed.

Yes. Finder sits inside your existing website as an embedded widget and works with your current property listings. Our team handles the full integration, no technical knowledge required on your side.

Most holiday let operators are fully live within 48 hours. Our team manages the setup end to end. You provide your property information and we do everything else, including training the concierge on your specific properties.

Each product works independently. Many operators start with Concierge and add Finder as they grow. Both work on any portfolio size from a single cottage upwards.

Pricing starts from £25 per property per month for Concierge, £15 for Finder, or £35 for both as a bundle. Rates reduce as your portfolio grows. Book a free demo and we will put together a clear quote for your specific operation, no hidden costs, no pressure.

No long-term contracts. Plans are monthly and you can cancel at any time. Every plan also comes with a 30-day money-back guarantee.

Absolutely. StayGentic handles unlimited guest conversations across your entire portfolio simultaneously, whether you have 2 properties or 200. It scales automatically without any extra cost.

Yes. Concierge automatically requests reviews at exactly the right moment after every stay. Our operators consistently see an uplift in 5-star ratings within the first few months.

Book a Free Demo

See It Working on a
Property Just Like Yours.

15 minutes. No obligation. We will show you exactly how StayGentic Concierge and Finder would work for your specific operation, and give you a clear, transparent quote on the same call.

⚡ We onboard a limited number of new operators each month, slots fill quickly.

Prefer email? [email protected]