Your Front Desk.
Always On.
Even at 3am.
StayGentic gives independent hotels, boutique properties and hotel groups a 24/7 AI guest concierge that answers every call, message and enquiry instantly — in your brand voice, around the clock, every day of the year. No extra staff. No missed bookings.
📞 Click “Try StayGentic” to hear your AI concierge live — exactly as your guests experience it.
Your guests expect
instant answers.
Your team can’t always
be there to give them.
Independent hotels and boutique properties face a challenge the big chains solved years ago with large front desk teams and expensive technology. Guests call at all hours, enquiries come in overnight, and your staff spend their shifts answering the same questions every single day.
- Calls and messages unanswered outside front desk hours
- Booking enquiries lost overnight to OTAs taking 15–20% commission
- Front desk staff tied up with repetitive questions every shift
- Inconsistent guest communication across different team members
- Review scores suffer when guests can’t get answers quickly enough
“The large hotel chains have invested millions in AI guest experience technology. StayGentic gives independent hotels and boutique properties the same capability, at a fraction of the cost.”
The Front Desk
That Never Closes.
StayGentic Concierge handles every inbound call, chat and message automatically — giving guests accurate, helpful answers in your hotel’s tone of voice, around the clock, 365 days a year. Your team focuses on delivering exceptional in-person service. The AI handles everything else.
AI Voice Calls
Guests call your existing hotel number and speak naturally. Concierge answers instantly, day or night, handling everything from room queries to reservation changes.
24/7 Live Chat
Website chat that never goes offline. Guests get instant answers about availability, amenities, room types and local recommendations at any hour.
Pre-Arrival Messaging
Confirmation emails, arrival instructions, parking details and upsell opportunities sent automatically at exactly the right time before every stay.
Review Requests
Requests reviews at the perfect moment after checkout. Consistently grows your TripAdvisor and Google rating without any manual effort.
Hotel Knowledge Base
Breakfast times, spa bookings, parking, Wi-Fi, restaurant reservations, local attractions. All answered accurately from your hotel’s data, instantly.
Unified Inbox
Every call, chat and message in one dashboard. Your team sees everything and can take over at any time.
Built for Every Kind of
UK Hotel & Hospitality Business.
Boutique HotelsBoutique & Independent Hotels
10 to 50 rooms. Your brand voice is everything. StayGentic Concierge delivers consistently warm, on-brand responses every time — without tying up your team on calls they’ve answered a hundred times before.
Independent HotelsIndependent Hotels
50 to 200 rooms. You have more guests, more enquiries and more complexity. StayGentic handles the volume automatically, freeing your front desk team to focus on the moments that genuinely need a human touch.
Hotel GroupsHotel Groups & Small Chains
Multiple properties, consistent brand standards. StayGentic deploys the same voice and knowledge base across every hotel in your group, ensuring guests get the same quality experience wherever they stay.
Before StayGentic.
After StayGentic.
Two very different ways to run a hotel. One is exhausting. The other runs itself.
- ✕Phones unanswered outside front desk hours
- ✕Booking enquiries lost overnight to OTAs
- ✕Front desk handling the same questions every shift
- ✕Inconsistent responses across different team members
- ✕Review requests forgotten, ratings plateau
The difference is immediate. Most hotels notice the change within the first week.
See what StayGentic saves your hotel.
Adjust the sliders to match your operation. Your numbers update in real time.
⚡ At this scale, pricing is tailored to your hotel. Book a demo for a custom quote.
After StayGentic costs. Based on time saved and bookings recovered.
Estimates based on hospitality operator averages. Actual results vary by hotel size, operation type and season. Most operators report time savings within the first week.
Simple pricing. Priced per room.
Start with Concierge alone or take the Bundle. Rates decrease as your room count grows — no long-term contracts. Minimum £150/month applies to smaller properties.
Everything UK Hotel
Operators Ask Us.
Yes. Guests call your existing hotel number and speak naturally with the AI concierge. It handles the full conversation, gives accurate answers in your hotel’s tone of voice and escalates anything complex to your front desk team when needed — 24 hours a day, 365 days a year.
StayGentic Concierge is trained on your hotel’s specific information, tone of voice and brand guidelines. Guests experience a warm, professional interaction that reflects your hotel rather than a generic chatbot. Most guests simply experience fast, helpful service.
Concierge can instantly route calls and messages to your front desk or duty manager at any time. Your team stays in full control and can take over whenever needed. Nothing gets dropped.
Hotels are priced per room per month, with rates that decrease as your room count grows. Concierge starts from £12/room/mo, Finder from £8, and the Bundle from £18. A minimum of £150/month applies to smaller properties. Book a demo for a tailored quote specific to your hotel.
Most hotels are fully live within 48 hours. Our team manages the entire setup end to end. You provide your hotel information and we train the concierge on your specific property, room types, amenities and policies.
Yes. StayGentic handles all properties in your group simultaneously, each with their own trained knowledge base and brand voice. Group pricing applies across your portfolio with a single invoice.
No long-term contracts. Plans are monthly and you can cancel at any time after the first month. Every plan also comes with a 30-day money-back guarantee.
See It Working on a
Hotel Just Like Yours.
15 minutes. No obligation. We will show you exactly how StayGentic Concierge would work for your specific hotel — and give you a clear, transparent quote on the same call.
⚡ We onboard a limited number of new hotels each month — slots fill quickly.
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